Company OS / Maintenance
Every repair request, tracked from tenant to owner.
Tenants submit requests with photos. Managers triage the issue, assign a contractor, and send an approved owner update without exposing internal notes.
Work order board
Click any ticket to advance it to the next status.
New
1Assigned
1In Progress
1Waiting
1Resolved
1Full repair context
Kitchen sink leak
Everything the manager needs is here: tenant, unit, photos, contractor, estimate, owner visibility, and current status.
Ticket
MNT-1048
Estimate
$180-$260
Contractor
Unassigned
Status
New
Request received
Manager triage
Assign contractor
Owner-approved update
Owner-approved update
Internal notes stay private. The owner receives a clean, approved update with the right level of detail.
INTERNAL NOTE
OWNER APPROVED
A repair is in progress for Unit 12B. Our team is assessing the scope of work and will provide a cost summary once confirmed. No action is needed from you at this time.